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January 2019

As part of our Security and Maintenance Programme, IT Services must ensure that all updates and critical patches are applied to Council hardware including application servers.
The programme of works to replace IT infrastructure across all the Council buildings in West Lothian is coming to completion and we plan to replace the infrastructure within the Civic Centre in January 2019, starting this weekend.
We are delighted to introduce the 2018-2023 Customer Service Strategy. This strategy builds on previous success. The strategy has been developed in consultation with the Customer Service Champions Group - a council officer group with representatives from multiple service areas.